Specialist Service Representative II- 3PHASE UPS (C&SP Project Plan 2026 - O&M support )

Join us as a Specialist Service Representative II and bring your technical expertise to a role where you'll solve complex challenges and deliver exceptional service. You'll work with advanced systems, collaborate across technical teams, and ensure customers achieve optimal performance and reliability. What will you do? Manage installation, commissioning, and system integration projects from start to finish with technical precision Diagnose and resolve complex technical issues using root cause analysis and collaboration with engineering experts Deliver technical consulting to support sales teams and help customers maximize system value Execute comprehensive maintenance programs while upholding the highest safety and quality standards What are the key skills we are looking for: Safety Standards — advanced level; ensuring all service activities meet regulatory and organizational safety requirements Active Listening — intermediate level; understanding customer concerns and translating them into technical solutions Field Service Management — intermediate level; coordinating service delivery to maximize efficiency and customer satisfaction Installation — intermediate level; deploying multi-component systems with precision and attention to detail Maintenance and Repair — intermediate level; performing hands-on technical work to restore system functionality Problem Solving — intermediate level; diagnosing and resolving difficult technical challenges independently Technical Documentation — intermediate level; creating clear records that support knowledge transfer and compliance Time Management — intermediate level; balancing multiple service priorities to meet customer commitments What qualifications will make you successful: Strong resilience and adaptability when facing unexpected technical challenges in the field Excellent communication skills to engage confidently with customers and internal stakeholders Proactive mindset that identifies opportunities to enhance service delivery before issues arise Collaborative approach to working across teams including engineering, manufacturing, and commercial functions