About the job We are seeking a dynamic and experienced Techno Commercial Printing and Packaging expert to join our team, focusing on the paperboard for printing and packaging sector. This role requires a blend of technical expertise in printing and packaging, exceptional customer service skills, and a proven track record in business development. The ideal candidate will be responsible for managing customer relationships, addressing complaints and claims, troubleshooting technical issues, and driving business growth. Responsibilities Technical Expertise and Troubleshooting: Provide hands-on technical support related to paperboard products, including troubleshooting issues related to printing and packaging operations. Offer expert advice on the selection and application of paperboard materials to optimize customer outcomes. Customer Service and Complaint Management: Address and resolve customer complaints and claims promptly and professionally. Implement effective solutions to prevent re...