Job Title: Senior Account Manager Location: Rohini, New Delhi (On-site) Shift Timings: 6:30 PM to 3:30 AM IST Language Requirement: Fluent in Tamil and English Role Overview We are looking for a high-performing Senior Account Manager to join our team in Rohini for our US/night shift operations. In this role, you will be the strategic partner and primary point of contact for key client accounts, with a specific focus on managing Tamil-speaking stakeholders and regional client teams. You will be responsible for driving account health, client retention, business expansion, and overseeing the efficient deployment of resources assigned to your accounts. Key Responsibilities 1. Account Management & Strategic Growth (70%) Client Relationship Ownership: Build, nurture, and maintain strong, long-term relationships with key client executives and stakeholders. Regional & Strategic Alignment: Serve as the primary bilingual bridge for Tamil-speaking clients to ensure clear communication, cultural f...