Job Purpose: The Director, Credit Control position is accountable for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the credit worthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses. Structuring and maintaining best in class collection procedures including dispute management resolution to avoid aging provision and to achieve forecasted cash days targets. Director, Credit Control will create and drive standard, best in class processes across the region to both manage risk and enable the sales organization. Responsibilities: Maintain a sufficient department/organizational structure to meet all goals and objectives. Provide education, training and motivate the credit and collections staff to achieve targets set Plan for AOP/Forecast (Credit Cost & DSO) and measure department performance with appropriate metrics Manage rela...