About the Company We are looking for an experienced and people-oriented Operations Manager to manage day-to-day operations of a high-footfall experience centre/public-facing environment. The ideal candidate should have strong leadership skills, excellent people-handling abilities, and the confidence to manage sensitive and dynamic situations involving employees, clients, VIPs, and visitors. About the Role The role requires someone who can ensure operational excellence while maintaining high standards of customer experience, safety, hospitality, and service delivery. Responsibilities Manage end-to-end daily operations of the experience centre and ensure smooth service delivery. Lead, guide, and motivate the operations team to achieve service and operational standards. Demonstrate exceptional people handling and emotional intelligence while managing employees, visitors, clients, and stakeholders. Handle VIP visits, special events, high-footfall periods, and public-facing activities with ...