1. Responsible to achieve daily / weekly / monthly targets as specified by the BM. 2.Maintain & follow grooming standards as specified in the SOP Manual. 3.Adhere to Enquiry Management & Booking Process as specified in the SOP Manual 4.Responsible to handle enquiries through – Walk in, Telephonic, Email, City PSA & TravelAgents 5. Ensure that customer is provided with complete details pertaining to the product & cost 6. Responsible for relationship building and servicing the city PSA & TAs 7. To maintain query turnaround time as per SOP8. Initiate telesales calls for follow ups & closure of sales bookings 9. Responsible to coordinate with service team for post-sale process 10. Maintain Daily Sales Report 11. Responsible to maintain their enquiries in a database for future follow-ups and to regularlysend emails on new offers 12. Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customerinteraction 13. Adhere to company policy and systems 14. Ensure zero mo...