Volt Money - B2C Sales Representative

Volt Money ,  is a B2C lending platform that enables retail customers to get instant, low cost & flexible credit by pledging their MFs & stocks via a 100% digital. Founded by Lalit Bihani, Ankit Agarwal, and Bharat Lamba. The company provides secured loans against mutual funds.

Get fast, low cost & flexible loans in 5 minutes!!

Sales Representative - Loan Against Mutual Fund (LAMF) Process

Department: Sales _ B2C

Location: HSR Layout ,Bangalore

Job Overview:

We are seeking a motivated and customer-focused Sales Representative to join our team and manage the Loan Against Mutual Fund (LAMF) process. The ideal candidate will be responsible for driving sales, managing client relationships, and facilitating the loan application process for customers seeking loans against their mutual funds.

Key Responsibilities:

● Relationship Management:

○ Conduct detailed consultations with customers to understand their financial needs and explain how a loan against mutual funds can benefit them.

○ Build and maintain strong relationships with customers, addressing any concerns and offering solutions throughout the loan process.

○ Provide clear, accurate, and transparent information regarding terms, conditions, and eligibility requirements for the loan.

● Sales Conversion:

○ Convert leads into successful loan applications by helping customers complete necessary documentation and ensuring all steps are followed accurately.

○ Ensure that mutual fund portfolios meet the necessary criteria for loan approval, and provide guidance to customers accordingly.

○ Assist customers in preparing all required documentation and submissions for the loan approval process.

● Target Achievement & Performance Tracking:

○ Meet or exceed daily, weekly, and monthly sales targets related to loans against mutual fund applications.

○ Track individual performance against sales goals and take necessary actions to improve conversion rates.

○ Regularly update the CRM system with customer interactions, application status, and sales progress.

● Collaboration with Internal Teams:

○ Work closely with the operations, and tech team to ensure the smooth processing of loan applications and timely disbursal.

○ Provide relevant feedback and insights to the team for process improvements and better customer service.

● Market Research & Product Knowledge:

○ Stay updated on the latest trends and regulations in the loan against mutual fund space.

○ Continuously improve product knowledge to better address customer queries and objections.

○ Participate in training sessions to enhance sales skills, product knowledge, and industry expertise.

● Experience:

○ 1-3 years of sales experience, ideally in financial services or loans.

○ Experience in selling loan products, especially loans against mutual funds, is a plus.

● Skills:

○ Strong communication, negotiation, and interpersonal skills.

○ Ability to explain complex financial products in simple, understandable terms.

○ Strong customer service orientation and problem-solving ability..

Key Attributes:

● Target-driven, self-motivated, and result-oriented.

● Strong relationship-building skills with a focus on long-term client retention.

● Ability to thrive in a fast-paced, goal-oriented environment.

● Detail-oriented with excellent organizational skills.

Benefits:

● Competitive base salary and attractive performance-based incentives.

● Health insurance and other employee benefits.

● Opportunities for career growth and professional development.

● A collaborative and dynamic work environment.