This job is with Novartis, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Summary The Senior Manager / Engagement Lead for Marketing Platform Operations works alongside the product team, DDIT Team, Country Team to lead End to End Operations on multiple Marketing Platforms like CRM, Zaidyn, SFMC and interface with Country stakeholders and leads a team of BSI associates for delivery across Marketing Platform Operations. The Lead ensures strong processes and governance of these applications to ensure product operations are running with no escalations to enable internal customers and other stakeholders to easily use the product, its capabilities and features, connecting global strategy to local execution, and activation of global roadmaps in the local context About the Role Responsibilities Can be responsible for one region or few country markets within a region overseeing delivery...