hackajob is collaborating with Mercor to connect them with exceptional professionals for this role. Mercor is working with a leading AI research lab to improve the capabilities of next-generation AI systems. We are seeking experienced Patient Collections and Patient Financial Services leaders to evaluate AI tools designed to improve self-pay revenue recovery and patient financial engagement. Your expertise in self-pay collections, payment plan administration, and patient financial advocacy will directly inform AI systems that optimise patient payment experiences while maximising revenue recovery. Responsibilities - Lead patient collections and self-pay operations including early-out collections, bad debt management, and patient payment plan administration. - Evaluate AI-generated patient financial communication drafts, payment plan recommendations, and self-pay resolution strategies for accuracy and compliance. - Develop and implement self-pay collection strategies across the revenue c...