Lead, Clinical Data Processor

Competitive pay and incentives

Provident Fund and medical insurance

Engaging employee programs and local events

Modern office spaces and remote work flexibility

Understand and apply study‑specific redaction guidance, QC requirements, and GxP expectations for source document processing

Provision customer user accounts across assigned studies and ensure compliance with access requirements

Manage and perform workflow events related to study execution, ensuring accuracy and timeliness

Review image, video, and document quality; perform redaction and source preparation; facilitate translation or DICOM link creation when required

Issue queries and conduct routine follow‑up with study sites; escalate trends or risks to Project and Operations Managers

Assist with generating and distributing final study closeout deliverables

Monitor and balance team workload; drive improvements to ensure timely and accurate task completion

Oversee large, multi‑staff tasks, ensuring quality and communication with Project Managers or customers

Support Project Support staff in communicating delays, issues, or risks to internal or external stakeholders

Collaborate with supervisors to maintain procedures that meet internal, client, and regulatory requirements

Lead or participate in project/team meetings and guide staff on deliverables, processes, and timelines

Support Quality Assurance teams during sponsor audits and follow‑up actions

Partner with other departments to develop tools, procedures, and training to strengthen the Project Support team

Facilitate cross‑functional interactions to ensure successful project execution

Manage expectations with Clario Project Management and customers for assigned tasks

Maintain strong professionalism, accountability, and quality in all deliverables

Ensure English‑language fluency across written and verbal communications

Follow SOPs, project‑specific instructions, and study documentation

Participate in SOP updates, team QRGs, and Work Instruction development

Collaborate with internal staff to resolve issues and support team success

Maintain industry and technical knowledge through training and ongoing learning

Associate/Bachelor’s degree in Computer Science, IT, Life Sciences, or related field (or equivalent experience)

3 + years of experience in clinical trials, healthcare, or a related field; 1+ year clinical trial experience preferred

Proficiency with MS Office tools (Word, Excel, Teams, OneNote)

Ability to identify PII/PHI deviations and apply Good Documentation Practice for redaction

Exceptional attention to detail and accuracy

Ability to work independently and collaboratively, with strong judgement under pressure

Strong organisational, prioritisation, and problem‑solving skills

Excellent interpersonal, written, and verbal communication abilities

Ability to maintain professionalism and a positive attitude at all times

Based in or able to work from Bangalore (on‑site or hybrid)