Application Specialist

Application Specialist

Experience : +3 years of similar experience

Functional Area : Technical Service

Qualification : B.Sc. / M.Sc. + DMLT

Work Location : Bhopal, Adoor, Nagpur, Rajkot, Kolhapur

Job Description :

Conduct training to FLSP on analyzers

Carry out demonstrations on products (instruments, reagents, and services)

Troubleshoot both reagents and instruments problems

Training to customers on our products and services

Carry out refresher training periodically to Field staff /customers

Joint working with field staff

Carry out product promotion activities for reagents, controls

Provide technical inputs to the sales team

Follow the SOP for training protocols

Collect training certificate in 1st week

Evaluate training conducted with the customers

Put efforts to covert demos into orders

Giving customers ready reckon during trainings

Spend quality time with customers to avoid frequent visits

Provide feedback on quality complaints and facilitate for replacements

Continuous learning and upgrade on product knowledge and features.