Hiring Front Office Assistant For Kerala.

Job Description

Exciting Job Opportunity For Front Office Assistant To Work In Kerala!!!

Note:Only candidates from Kerala with at least 6 months of Front office assistant experience are eligible to apply.

Location-Kerala

Responsibilities:

• Greet guests with warmth and professionalism, ensuring a seamless check-in and check-out process
  
• Manage room reservations, guest registrations, and accurate billing procedures
  
• Respond promptly and courteously to phone calls, emails, and guest inquiries
  
• Collaborate with housekeeping and other departments to address guest needs and ensure timely service
  
• Maintain up-to-date and accurate guest records and front office documentation
  

Requirements

• Minimum of 6months-2years of experience as a front office role within a hotel environment (3-star hotel experience preferred)
  
• Strong communication skills in English; proficiency in Malayalam or Hindi is an added advantage
  
• Pleasant demeanor and a guest-first mindset
  
• Basic computer literacy and familiarity with hotel Property Management Systems (PMS)
  
• Flexibility to work across shifts, including weekends and public holidays
  

Requirements
Eligibility & Requirements: Prior front office experience in a hotel (3-star hotel background preferred) Good communication skills in English (knowledge of Malayalam/Hindi is an advantage) Pleasing personality with a customer-focused attitude Basic computer knowledge and familiarity with hotel PMS software Willingness to work in shifts, including weekends and holidays