QA Automation Manager (Generative AI and Playwright )

Job Description - QA Manager (Automation + GenAI)

Position: QA Manager

We are looking for a highly driven and technically strong QA Manager to lead quality engineering initiatives across modern web applications and AI-powered products. The ideal candidate should have strong expertise in test automation using Playwright with JavaScript, hands-on understanding of GenAI/LLM evaluation methodologies, and excellent stakeholder communication skills. This role requires someone who can thrive in a fast-paced, high-growth environment while building scalable quality processes and collaborating across engineering, product, and client teams.

Key Responsibilitie

• sLead and manage end-to-end Quality Assurance activities across multiple products and releases
• .Define and implement QA strategies, test plans, automation frameworks, and quality standards
• .Drive automation initiatives using Playwright and JavaScript for UI, API, and end-to-end testing
• .Establish scalable automation practices integrated with CI/CD pipelines
• .Validate and evaluate GenAI/LLM-based applications using metrics such as relevancy, faithfulness, contextual accuracy, hallucination detection, bias, and response quality
• .Collaborate with Product Managers, Engineering teams, Data/AI teams, and clients to ensure high-quality product delivery
• .Participate in requirement discussions and provide quality-focused inputs during early development stages
• .Manage defect lifecycle, root cause analysis, risk assessment, and release sign-offs
• .Build and mentor high-performing QA teams while promoting a strong quality culture
• .Work closely with clients and stakeholders to provide testing updates, quality reports, risk analysis, and release readiness communication
• .Adapt quickly to evolving priorities and support rapid product iterations in a fast-growing environment
• .Drive continuous improvement initiatives across testing processes, tools, and delivery practices
• .Ensure application performance, reliability, security, usability, and compliance standards are met
• .Track and report QA metrics, automation coverage, release quality, and operational efficiency

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Required Skills & Qualificatio

• nsBachelor's degree in Computer Science, Engineering, or related fiel
• d.10+ years of experience in Software Testing/Quality Engineering with leadership experienc
• e.Strong hands-on experience with Playwright and JavaScript/TypeScript automation framework
• s.Good understanding of API testing, UI testing, regression testing, and CI/CD integratio
• n.Practical understanding of Large Language Models (LLMs), GenAI workflows, prompt validation, and AI evaluation concept
• s.Experience with LLM evaluation tools/frameworks such as DeepEval or equivalent is preferre
• d.Excellent client-facing communication and stakeholder management skill
• s.Strong collaboration and cross-functional coordination abilitie
• s.Ability to work effectively in fast-paced startup or high-growth environment
• s.Experience in Agile/Scrum development methodologie
• s.Strong analytical, problem-solving, and decision-making capabilitie

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Preferred Qualificati

• onsExperience testing AI-powered healthcare, SaaS, or enterprise applicatio
• ns.Exposure to cloud platforms such as AWS, Azure, or G
• CP.Knowledge of performance testing and security testing practic
• es.Familiarity with accessibility testing and modern quality engineering practic
• es.Experience building QA processes from scratch in scaling organizatio

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What We're Looking

• ForOwnership mindset with strong execution capabilit
• ies.Passion for innovation and modern quality engineering practi
• ces.Ability to balance technical depth with people leaders
• hip.Strong focus on delivering exceptional product quality and customer experie