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11h ago
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Mahindra & Mahindra Ltd Responsibilities & Key Deliverables Job Role: The Business Analyst plays a critical role in driving data-driven decision-making within the Spares Business Unit (SBU). The role involves translating business requirements into actionable insights, enabling process optimization, and supporting strategic initiatives aligned with business goals. Act as a bridge between business leadership and data/technology teams Drive MIS, analytics, and reporting frameworks for senior leadership and department heads Enable key performance metric tracking (Fill Rates, order to delivery, Sales, Back Orders, etc.) Support strategic initiatives and operational improvements in line with business deliverables A. Business & Stakeholder Engagement Collaborate with Business Head, all Dept. heads and cross-functional teams to understand business requirements Facilitate discussions and workshops for requirement gathering Act as a single point of contact for analytics and reporting needs B. SBU Control Tower: MIS & Reporting Management Design, develop, and maintain Daily/Weekly/Monthly MIS dashboards Track key business KPIs such as: Sales vs Budget First Fill Rate (FFR) Order-to-Delivery (O2D) Back Order & Gap Analysis Ensure data accuracy, consistency, and timely delivery of reports C. Data Analytics & Insights Perform deep-dive analysis to identify trends, risks, and opportunities Convert raw data into actionable business insights Support management decision-making through structured analysis Provide recommendations for continuous improvement D. Systems & Dashboard Development Develop dashboards using Power BI / Qlik / BigQuery Support system integrations (SAP, ERP, Data Lake) Design scalable data architecture for reporting needs E. Process Improvement & Automation Map and analyse existing processes to identify improvement areas Drive automation initiatives for MIS and reporting workflows Drive digital transformation initiatives within SBU F. Documentation & Governance Maintain documentation for: MIS logic Master data definitions Reporting frameworks Ensure compliance with data and reporting standards G. Presentation & Communication Prepare management presentations (Monthly / Quarterly / Annual) Present insights and business recommendations to leadership Support strategic reviews and performance meetings H. System and Process Efficiency Analyse end-to-end business processes across functions to identify non-value-added (NVA) tasks. Lead process re-engineering initiatives to eliminate redundancies, manual interventions, and inefficiencies. Collaborate with IT and digital teams to design and deploy automation solutions. Replace manual reporting with real-time dashboards to improve decision-making speed. Preferred Industries Education Qualification BE / B.Tech / MBAGeneral Experience Functional Skills Strong analytics and problem-solving capability Experience with SAP, ERP, supply chain systems Expertise in Power BI, Excel Automation, Data Modelling Understanding of business operations (sales, supply chain, inventory) Technical Skills Data visualization & dashboard design Data extraction and transformation Knowledge of BigQuery / SQL (preferred) Behavioural Skills Strong communication & stakeholder management Structured thinking and attention to detail Ability to work with leadership and cross-functional teams Critical Experience Systems/ SAP knowledge: SAP / Excel / Access / Power BI / Google Cloud Any Additional Knowledge: Knowledge on Qlik, SQL, LLM platforms: Azure OpenAI, OpenAI, Google Vertex, Power BI (AI integration)System Generated Core Skills System Generated Secondary SkillsManager - Business Strategist & Analyst
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