JOB DESCRIPTION Position Title Relationship Manager Department Direct Distribution – Direct Sales Force Level/ Band Officer Reports to Direct Sales Manager Geographic Area Covered As per mapped branch & city Stakeholders - Internal DSF Sales Force Stakeholders - External Exiting Tata AIA Consumers Organizational Relationships Job Dimensions Key Result Areas Sales · Achieve the set business targets on ANP and case count · Acquire New Customer through following: Leads Natural market References Orphan base · Fix meetings with the prospects to conduct need analysis and explain products · Implement and adhere to Need Based Selling Model. · Up- sell & Cross Sell the Orphan Base of Customers allocated. · Ensuring timely issuance of policies by resolving pending etc. · Render prompt post sales service to all allocated customers with respect to all domains · Adhere to the customer touch-point engagement in order to service his portfolio of customers. · Maintaining the desired persistency ratio ...