Key Responsibility: You will be responsible to manage operational delivery & stakeholder relationships for clients assigned in your portfolio. You can expect to work with external & internal client/s personnel to manage compliance, financial and operational risk projects. You will provide specialized consulting advice basis work performed by the team and support informed decision making at executive levels. Skills and attributes for success: Plan, monitor & manage operational delivery to ensure adherence to agreed quality parameters & timelines. Implement work management trackers, define roles & responsibilities of team members and roll out a work allocation / delivery plan to track completion Work with on-shore managers to agree on scope of work, key stakeholders, escalation matrices, project milestones & timelines Design & Implement management information systems (MIS) for periodic status updates and to identify trends around business processes identified as high on risk / low on con...