Transition Project Coordinator

Job Description

WE’RE HIRING FOR A TRANSITION PROJECT COORDINATOR IN NAVI MUMBAI, INDIA!

Excis is a global IT support leader, driven by innovation and collaboration. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.

• Client in 190+ countries
  
• 6000+ Engineers
  
• 200+ Enterprise Clients
  
  

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.

Start your journey with Excis and grow with us!

Key Roles & Responsibilities

Transition Planning & Coordination

• Develop and manage transition plans, timelines, and milestones.
  
• Coordinate transition activities between internal teams, vendors, customers, and stakeholders.
  
• Ensure all transition deliverables are completed as per project schedule.
  

Project & Service Transition Management

• Support onboarding/offboarding of IT services, applications, or infrastructure.
  
• Manage service transition activities aligned with ITIL best practices.
  
• Assist in transitioning projects from implementation to operations/support teams.
  

Stakeholder Management

• Act as a single point of contact during transition activities.
  
• Conduct transition meetings, status calls, and governance reviews.
  
• Provide regular updates to leadership, customers, and project teams.
  

Documentation & Knowledge Transfer

• Ensure all operational documents, SOPs, runbooks, and process documents are updated.
  
• Coordinate knowledge transfer sessions between project and support teams.
  
• Maintain transition trackers, risk logs, and issue registers.
  

Risk & Issue Management

• Identify transition risks, dependencies, and potential service impacts.
  
• Track and escalate issues affecting transition timelines or service quality.
  
• Implement mitigation and contingency plans.
  

Service Readiness & Compliance

• Verify operational readiness before go-live or handover.
  
• Ensure SLA, KPI, and compliance requirements are met.
  
• Coordinate UAT, signoffs, and acceptance criteria completion.
  

Vendor & Resource Coordination

• Coordinate with third-party vendors and service providers.
  
• Track resource allocation and transition support requirements.
  
• Ensure smooth collaboration between cross-functional teams.
  

Reporting & Governance

• Prepare transition status reports, dashboards, and metrics.
  
• Monitor progress against timelines and service objectives.
  
• Support audit and governance requirements during transitions.
  

Common Transition Activities

• • Infrastructure migration
    
  • Application handover
    
  • Managed services transition
    
  • Vendor transition
    
  • Data centre migration
    
  • Cloud migration
    
  • Service onboarding/offboarding
    
  • Process transition
    

Requirements

Typical Skills Required

• IT Service Management (ITIL)
  
• Project Coordination & Transition Management
  
• Stakeholder & Vendor Management
  
• Risk Management
  
• Documentation & Reporting
  
• Communication & Presentation Skills
  
• Knowledge of Infrastructure, Cloud, Networking, or Application Support
  
• Tools: ServiceNow, Jira, MS Project, Excel, PowerPoint
  
  

Benefits

Why Join Us?

At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.

Ready to make a difference and grow your career? Apply now to join Excis in India.

Requirements
Typical Skills Required IT Service Management (ITIL) Project Coordination & Transition Management Stakeholder & Vendor Management Risk Management Documentation & Reporting Communication & Presentation Skills Knowledge of Infrastructure, Cloud, Networking, or Application Support Tools: ServiceNow, Jira, MS Project, Excel, PowerPoint